Help Desk Support

This is a PowerApps based application which provides all the core functionalities related to the service module of dynamics 365. Alongside it provides a unique but very useful way of handling contacts and account entity records.

Dashboard CaseMainView DetailPage ConverKnowledgeArticle

Features ofHelp Desk Application

Affective dashboard

A dashboard where you find everything about the customer complaints which helps you to take effective decisions

Easy way to control Cases

This application provides an easiest way to handle cases such as creating, deleting assigning cases to users

Handling Contacts

A better and easy way to add, delete and update contact entity records of Dynamics 365

Generate Knowledge base articles

You can convert cases into knowledge base articles once a case is resolved

Handling Accounts

A better and easy way to add, delete and update account entity records of Dynamics 365

Easy resolution of Cases

Provides an easy way to resolve the cases

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