Transform the Dynamics 365 Experience with PowerApps Component Framework (PCF)

PowerApps Component Framework for Dynamics 365

Table of Contents

INTRODUCTION

Microsoft Dynamics 365, a powerful platform for managing customer relationships and business processes, continues to grow in capability and flexibility. But while its out-of-the-box features meet many business needs, they can sometimes fall short when highly customized or visually dynamic user interfaces are required.

That’s where the PowerApps Component Framework (PCF) comes into play. PCF empowers developers to create reusable, visually engaging, and fully responsive components that seamlessly integrate into model-driven apps and canvas apps. With PCF, you’re no longer limited by traditional form controls or UI constraints—you’re free to build controls that are both powerful and tailored precisely to your business needs.

In this blog, we’ll explore what PCF is, why it’s a game-changer for Dynamics 365 developers, and how you can harness its potential to transform user experiences and boost productivity.

PROS AND CONS OF PCF

PROS

  1. Modern and Flexible UI: PCF allows developers to use modern web technologies like TypeScript, HTML, CSS, and external JavaScript libraries to create highly customizable and responsive components that blend seamlessly with Dynamics 365 and Power Apps.
  2. Seamless Integration with Dataverse: PCF controls are natively supported within the Microsoft Dataverse environment, allowing tight coupling with form fields, datasets, and business rules — making data interaction smooth and intuitive.
  3. Reusability across Apps: Once developed, a PCF control can be reused across different model-driven or canvas apps, ensuring consistency in UI and reducing development effort over time.
  4. Enhanced User Experience: Standard controls often fall short in terms of interactivity or visual appeal. PCF enables richer user experiences — such as drag-and-drop interfaces, visual indicators, and custom input methods.
  5. Controlled DOM Manipulation: Unlike traditional web resources, PCF provides better encapsulation and lifecycle management, giving developers more control over how and when components render or update.

CONS

  1. Steeper Learning Curve: PCF development requires knowledge of TypeScript, web bundlers like Webpack, and the Microsoft Power Platform CLI. This can be challenging for traditional Dynamics developers unfamiliar with front-end technologies.
  2. Limited Debugging Tool: While PCF supports local testing, debugging PCF controls within the Dynamics environment can sometimes be complex due to the encapsulated rendering engine and asynchronous behavior.
  3. Deployment Overhead: Deploying PCF components involves multiple steps including packaging, solution imports, and sometimes manual dependency management — making the deployment process slightly more involved compared to standard customizations.
  4. Performance Consideration: Poorly optimized PCF controls can negatively impact form performance. Developers must pay special attention to data handling, rendering speed, and memory usage to maintain a responsive experience.
  5. Limited Canvas App Support: While PCF is supported in canvas apps, certain features — especially dataset-bound controls — may behave differently or be limited compared to model-driven apps.

PREREQUISITES

KNOWLEDGE REQUIREMENTS

  1. Basic Understanding of Dynamics 365 and Power Apps: Familiarity with how model-driven apps work, the structure of forms, fields, and Dataverse (formerly CDS) is essential. You should understand where PCF controls fit in the application layer.
  2. Web Development Skills: PCF is rooted in modern web technologies. You should have working knowledge of TypeScript, HTML, CSS and JavaScript libraries.
  3. Familiarity with CLI and Node.js: Most of the development and packaging tasks are done through the command line. Comfort with CLI operations, especially using the Microsoft Power Platform CLI, is important.

TECHNICAL TOOLS AND ENVIRONMENT

  1. Node.js and NPM: PCF uses Node.js for its development and build pipeline. Download and install the latest LTS version of Node.js, which includes npm (Node Package Manager).
  2. Microsoft Power Platform CLI: This is used to create, build, test, and deploy PCF controls.
  3. Visual Studio Code: A lightweight and powerful IDE for TypeScript and web development, with extensions available for PCF, Power Platform, and Git integration.
  4. .NET SDK: Required for building and deploying certain PCF solutions, especially when integrating with Dynamics 365.
  5. Power Apps Developer Environment: Sign up for a free Power Apps developer plan to get your own Dataverse environment where you can test your PCF components.

USE CASE

We have developed a custom PowerApps Component Framework (PCF) control for the Email entity in Dynamics 365. This control enhances email usability by displaying related Case documents in a custom grid and streamlining the process of attaching SharePoint documents to emails. It also includes smart handling for large files via automated linking.

Transform the Dynamics 365 Experience with PowerApps Component Framework (PCF)

Key Features

  • Integrated PCF Control: Embedded directly into the Email form in Dynamics 365.
  • Document Display: Automatically fetches and displays all related Case or other entity documents in a tabular grid.
  • User Interaction: Each document row includes:
    • A checkbox for multi-selection.
    • A “Download” button to download the document.
    • A “Preview” button for inline preview (if supported).

User-Friendly Interface

    • Tabular Layout: Displays document name, size, and actions in a structured grid.Multi-Selection: Allows users to select and attach multiple documents.
    • Quick Access: “Dowload” link enables direct file download.
    • Preview Support: Inline preview for supported file types.
Transform the Dynamics 365 Experience with PowerApps Component Framework (PCF)

Direct Attachments:

Files ≤ 5MB are directly attached to the email.

Direct Attachments:

Large File Linking:

Files > 5MB are linked via URLs in the email body.

Large File Linking:

Visual Indicators:

Attachment status clearly shown (e.g., attached vs. linked).

Visual Indicators:

Error Messages:

User-friendly error handling and guidance included.

Error Messages:

Automatic Refresh

After clicking “Attach Selected Documents”, the email form automatically refreshes to reflect the new attachments.

File Preview Functionality

  • Clicking “Preview” opens a modal window.
  • Supported file types are rendered for inline preview.
  • A Close button is included.
  • A loading indicator is displayed during file preparation.

If preview fails due to SharePoint/browser restrictions, the “Open File” link opens it in a new tab or the file can be downloaded via the “View” link.

HOW TO USE THIS PCF in dynamics

HOW TO USE THIS PCF

  • Import the EmailAttachSPDocControl solution into your Dynamics 365 environment and publish all customizations.
  • Navigate to the Email entity and create a new lookup field to either Case, Lead, or Contact (for referencing related documents) if the fields is not available
  • Add the new lookup field to the Email form if not available.
  • Open field properties, go to the Controls tab.

Add Control and choose “EmailAttachSPDocControl.”

screenshot showing HOW TO USE THIS PCF in dynamics crm

Set the following parameter values RegardingObjectd_DisplayName

 RegardingObjectd_DisplayName

Set Email ID to activityid

Configure HTTP flow POST URL by pasting the copied flow URL

Paste the relevant SharePoint site URL

  • Save and publish the email form, then refresh the form to see the control appearing on the form.

You can get the HTTP POST url by going to the imported solution -> open HTTP flow -> enable it (if disabled) -> copy the HTTP POST URL

Navigate to the sharepoint site -> copy the site URL

CONCLUSION

PowerApps Component Framework (PCF) is a game-changer for developers working with Microsoft Dynamics 365 and Power Apps. It unlocks a new level of flexibility and creativity, allowing you to build rich, interactive, and visually engaging components that go far beyond the limitations of traditional form controls.

While there is a learning curve and some complexity involved, the benefits — from seamless integration and modern UI to reusable custom controls — make PCF a powerful tool for transforming how users interact with business applications. Whether you’re looking to improve data visualization, streamline workflows, or simply provide a better user experience, PCF gives you the tools to unleash the full potential of Dynamics 365.

Readmore : explosive environment assessments software

FAQ’s

What is the main difference between PCF and traditional Web Resources in Dynamics 365?

Web Resources are static and often lack deep integration with the form’s data model. PCF, on the other hand, provides native integration with the Dataverse, enabling real-time interaction with fields, datasets, and events. PCF controls are more dynamic, modern, and reusable.

Can PCF controls be used in both model-driven and canvas apps?

Yes, PCF controls can be used in both model-driven and canvas apps. However, some features — especially dataset-bound controls — may behave differently or have limited support in canvas apps compared to model-driven ones

Do I need to know React or Angular to build PCF controls?

No, PCF does not require any specific frontend framework. You can build controls using plain TypeScript, HTML, and CSS. However, you can use frameworks like React or others if you’re comfortable and want to build more complex UI elements.

How can I debug a PCF control inside Dynamics 365?

You can use the Power Platform CLI’s pac pcf start command to run the control in a local test harness. For live debugging in Dynamics 365, tools like browser DevTools, console.log, and remote debugging techniques can be helpful, though it requires additional setup and awareness of the control’s lifecycle.

Are PCF components supported on mobile and tablet devices?

Yes, PCF controls are supported on Dynamics 365 mobile and tablet apps, provided they are designed with responsive layouts and tested across screen sizes. It’s important to consider touch interactions and performance optimizations for a smooth mobile experience.

Picture of SkySoft Connections

SkySoft Connections

SkySoft Connections is a software solution company that was established in 2016. Our quality services begin with experience and end with dedication. Our directors have more than 15 years of IT experience to handle various projects successfully. Our dedicated teams are available to help our clients streamline their business processes, enhance their customer support, automate their day-to-day tasks, and provide software solutions tailored to their specific needs. We are experts in Dynamics 365 and Power Platform services, whether you need Dynamics 365 implementation, customization, integration, data migration, training, or ongoing support.

Conatct us