When to Extend Dynamics 365 with Azure: 3 Use Cases That Justify Going Beyond the Platform

When to Extend Dynamics 365 with Azure

INTRODUCTION Microsoft Dynamics 365 is a powerful platform that offers a wide range of capabilities out of the box—from customer engagement and sales automation to field service and finance operations. However, as organizations evolve and their digital needs grow more complex, there often comes a point where Dynamics 365 alone isn’t enough. That’s where Microsoft […]

Real‑Time Insights, Real Results: Custom Reporting with Microsoft Dynamics CRM

Custom Reporting with Microsoft Dynamics CRM

In business, timing is everything. When sales trends shift in hours— not weeks—static, end‑of‑month reports leave you reacting instead of leading. Microsoft Dynamics CRM flips that script. Its real‑time reporting engine gives you live data, tailored to your exact KPIs, so you can act while it still matters. In this post, you’ll discover how custom reporting […]

How Dynamics CRM is Transforming Modern Marketing Campaigns

CRM for marketing Campaigns

Modern marketers are no longer guessing what customers want—they know. Thanks to Microsoft Dynamics CRM (now part of the Dynamics 365 suite), businesses can map every touchpoint, automate every follow‑up, and prove ROI with precision. In this article we explore how Dynamics CRM is reshaping marketing—and how SkySoft Connections helps brands unlock its full potential. Why Traditional Marketing […]

How to Generate Customer Invoices as PDF and Excel Using Power Automate

Power Automate invoice PDF Excel

In today’s fast-paced business environment, automation is no longer optional—it’s essential. If you’re looking to streamline your invoicing process, Power Automate offers a robust solution to automatically generate customer invoices in both PDF and Excel formats. This not only saves time but ensures consistency and accuracy. In this blog, we’ll guide you step-by-step on how […]

From Leads to Deals: Sales Automation with Dynamics CRM

Sales Automation with Dynamics CRM

In today’s competitive sales landscape, manual processes and disconnected systems are no longer sustainable. Sales teams need smarter tools to manage leads, follow up promptly, and close deals faster. That’s where Microsoft Dynamics CRM steps in. From lead capture to deal closure, Dynamics CRM offers powerful sales automation features that help businesses streamline their processes, […]

Custom Power Platform Applications: Tailored Business Solutions with SkySoft

Custom Power Platform Applications

In today’s fast-paced digital world, off-the-shelf solutions often fall short. Businesses need custom Power Platform applications to solve unique problems, automate workflows, and boost productivity. Whether you’re streamlining internal operations or transforming customer engagement, custom apps built with Microsoft’s Power Platform deliver unmatched flexibility and scalability. What Are Custom Power Platform Applications? Custom Power Platform […]

Unlocking the Power of Azure Functions in Dynamics 365 Plugins 

A screenshot of a computer Unlocking the Power of Azure Functions in Dynamics 365 Plugins

Introduction  In today’s rapidly evolving digital landscape, businesses are constantly looking for ways to streamline processes, enhance automation, and improve overall efficiency Microsoft Dynamics 365, with its robust set of CRM and ERP capabilities, offers a powerful platform for managing customer relationships, sales, and business operations. But what if you could supercharge these capabilities even […]

Dynamics 365 SharePoint Integration: Benefits, Use Cases, and Best Practices

Dynamics 365 SharePoint Integration

Microsoft Dynamics 365 and SharePoint are powerful tools on their own—but when integrated, they unlock a new level of efficiency, document management, and collaboration. In this guide, we’ll explore the benefits, common use cases, and best practices for Dynamics 365 SharePoint integration. Whether you’re looking to improve your document storage, enhance team productivity, or streamline […]

Mastering Workflow Automation with Microsoft Power Automate

Mastering Workflow Automation with Microsoft Power Automate

In today’s fast-moving digital world, organizations are under constant pressure to do more with less. One of the most effective ways to stay competitive is by automating repetitive tasks and streamlining processes. That’s where Microsoft Power Automate comes in — a powerful tool that enables businesses to automate workflows, boost productivity, and enhance operational efficiency. […]

How API Integrations Can Supercharge Your Microsoft Dynamics CRM Setup

Microsoft Dynamics CRM API Integrations

In today’s fast-paced digital world, businesses are constantly looking for ways to optimize their operations and enhance customer experiences. One of the most powerful ways to achieve this is through API integrations. When combined with Microsoft Dynamics CRM, API integrations offer unmatched potential to streamline workflows, unify data, and enable automation. In this blog, we […]